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Employment Opportunities

At UW Health Care Direct, we offer competitive wages, flexible scheduling, a casual dress code, great benefits, and an outstanding team-oriented environment.

We also offer something intangible — something that might be even more important to you than what we’ve mentioned above. The ability to use your expertise in an environment that places the needs of the patient over the needs of an institution. The opportunity to use your expertise and resources to solve problems and get your patients the right care quickly. The chance to work for a growing company with a bright future.

If this sounds like an opportunity you’d like to be a part of, feel free to explore our open roles below. And, if you have any questions, don’t hesitate to contact us at caredirect@uwhealthcaredirect.com, and we’ll get back to you immediately!

NURSING POSITIONS

HOME HEALTH RN CASE MANAGER 0.8 – 1.0 FTE

The Home Health RN Case Manager coordinates and directs the patient’s care based on individual patient needs. This position is responsible for independent management of the Home Health patient population requiring the use of advanced assessment, teaching, and decision-making skills. This position requires a 0.8 – 1.0 FTE commitment.

HOME HEALTH REVISIT/ADMIT RN 0.6 – 1.0 FTE

The Home Health Revisit/Admit Nurse completes home health patient revisits and admissions. This position provides care for the Home Health patient population requiring the use of advanced assessment, teaching and decision-making skills. The nurse is responsible for ensuring that appropriate referrals to other services are made and appropriate documentation is completed.

PER DIEM VISIT NURSE

The Per Diem nurse provides care to the Home Health patient population using nursing assessment, teaching and decision-making skills based on individual patient needs. Relevant knowledge and experience are consistently applied to new patient populations. This position participates in the weekend rotation (1 in 4 weekends) and is expected to work an average of 1-2 days per week. 

If you are looking for greater flexibility or a different nursing role, these awesome options are also available!

Weekender:
Working on your advanced nursing degree? Need time for classes, study, and/or clinicals during the week? Need a flexible schedule during the day?
Contact us to talk about one of our flexible PM/on-call/weekend positions with benefits!!

PM/On-Call:
Need a flexible schedule during the day? We offer creative home health nursing schedules that include benefits!
For example: Monday – Friday PMs with no weekends. Monday – Friday on-call with no weekends. Or, any combination of 4 days attached to the weekend (Thursday – Sunday, Friday – Monday, Saturday – Tuesday)!

On-Call:
Get paid for being home, yet available to triage patient calls (some home visits may be required)! Bring us your scheduling needs and lets talk!

PM Admit/Visit Nurse
Time for morning coffee! Errands! Dog parks! Sleeping in!
Looking for daytimes off? Need times for appointments during the day? Like daytime TV? Kids needing attention?
The PM nurse position is for you!!

Weekend Visit Nurse:
Free up your week for your own passions!
Flexible scheduling: work Friday – Monday or just Saturday and Sunday every weekend or every other weekend!


We are interested in talking with you about your scheduling ideas and needs!!

 For training, all flexible positions will require a commitment of 3-4 days a week for 6-8 weeks during their orientation period.

ADDITIONAL NURSING POSITIONS

INFUSION NURSE 1.0 FTE

The Infusion Nurse is responsible for coordinating and facilitating home infusion therapy. The Infusion Nurse facilitates all nursing, pharmacy, reimbursement, and operations activities related to the admissions and initiation of care process. The Infusion Nurse provides clinical and operational support to patients and caregivers throughout the duration of the home infusion therapy, with extensive, ongoing interaction with patients, staff, providers, referral sources, and community agencies. Additionally, the Infusion Nurse orients and acts as preceptor for new staff. There is on-call responsibility with this role.

HOME HEALTH NURSE RESIDENT 1.0 FTE

Our Nurse Residency Program offers nursing graduates a 12 month program, designed to provide participants with clinical experience under the guidance of a qualified preceptor. Nurse Residents will enhance their skills through thoughtfully constructed courses, designed with a case study approach to learning. Completion of the program offers Nurse Residents the opportunity of a smooth transition into practice.  

HOME HEALTH LPN  .8 – 1.0 FTE

The Licensed Practical Nurse (LPN) functions as a team member in the home health setting under the general supervision of the registered nurse.  The LPN is able to perform basic nursing care, record the nursing care given, and report to the appropriate person changes in the condition of the patient.  In basic patient situations the LPN is also responsible to consult when the LPN knows or should know a delegated act may harm the patient. The LPN may serve under direct supervision of a registered nurse, physician, podiatrist, dentist or optometrist in complex patient situations.

ADDITIONAL HOME HEALTH CARE POSITIONS

PHYSICAL THERAPIST (0.8 FTE)

The Physical Therapist provides physical therapy services.  Patient/client evaluation, consultation, and treatment are conducted using broad guidelines, requiring a high degree of independence and innovation in decision-making.  Involving other health care team members is essential.  The Physical Therapist practices in collaboration with other members of the health care team and demonstrates respectful interactions with patients/clients, colleagues, and others.  Practice incorporates and emphasizes education to patients, clients, families, and others.  Therapy is provided to patients/clients in various age groups. Occasional work is required on weekends and holidays.

The Physical Therapist manages technical, environmental, and financial resources effectively.  The Physical Therapist also is involved in the supervision of clinical support staff.  Problems encountered are of a moderate level of difficulty and can usually be solved by referring to program resources, subject matter experts, and/or management.  General supervision and direction will be provided.  Consultation with other staff is expected regularly.

The Physical Therapist works with a wide variety of internal and external constituents, including (but are not limited to) team members, staff and physicians, patients, families, vendors, and insurance representatives.  As a requirement of the position, the Physical Therapist has regular access to and knowledge of the confidential medical history of patients/clients in their care.  Documentation is required and is in accordance with professional and regulatory guidelines.

HME EQUIPMENT REHAB SPECIALIST ATP

The HME Rehab Equipment Specialist Assistive Technology Professional (ATP) provides service to UW Health Care Direct patients through evaluation, selection, assembly, and instruction on safe use of complex home medical equipment. Complex rehab equipment products and services include medically necessary, individually configured manual and power wheelchair systems, adaptive seating systems, alternative positioning systems, and activities of daily living assistive devices that require evaluation, fitting, configuration, adjustment, or programming. These products and services are designed to meet the specific and unique medical and functional needs of an individual with a primary diagnosis resulting from a congenital disorder, progressive or degenerative neuromuscular disease, or from an injury or trauma. Appropriate documentation is a critical component of this position to ensure all company policies and regulatory requirements are met.

The job works under the direction of the Senior Director of Home Medical Equipment but works with a large degree of independence. The HME Rehab Equipment Specialist ATP will help train non-ATP staff. They will also be part of the direct in-person equipment selection process for patients working with non-ATP staff as required by payer policies.

CUSTOMER SERVICE REPRESENTATIVE

The Customer Service Representative is responsible for the collection of demographic and financial information from patients to ensure a smooth admission to home care services and that reimbursement requirements are met. The Customer Service Representative is responsible for daily insurance verification, prior authorization, and correct posting of charges for home care, home medical equipment and supplies, and contract billing for assigned caseload of patients.

HOME HEALTH SCHEDULER

The Home Health Scheduler is responsible for scheduling patients for multiple Home Health services (Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Social Worker, Phlebotomist, and HHA).  This position requires a variety of skills to maintain Home Health visit schedules and is responsible for training and supporting other employees in the scheduling positions/process.  Facilitates, schedules, and manages interactive scheduling meetings with clinicians on a regular basis in collaboration with the therapy and nursing supervisors.  Acts as the first point of contact for patients who call the home health agency, providing customer service and expectation management before routing the call appropriately.  This position requires knowledge and competency with use of computerized scheduling systems. 

HOME MEDICAL EQUIPMENT DRIVER

The Home Medical Equipment (HME) Driver provides home care service deliveries, equipment repair, and maintenance. A basic understanding and working knowledge of home care medical equipment preferred. Frequent patient/client interactions such as patient education and equipment set-up require good interpersonal communication skills. The HME Driver works under the limited supervision of the Warehouse Operations Manager.

HUMAN RESOURCES ASSISTANT – LIMITED TERM

The Human Resources Assistant is responsible for assisting in the functional duties of Human Resources in a healthcare setting. This position works closely with management and the HR department to carry out responsibilities in the following functional areas: benefits administration, recruitment, selection, onboarding, employee relations, training, and compliance. This position is expected to be a 6 month assignment.

ADDITIONAL POSITIONS

HME SHOWROOM REPRESENTATIVE

This position is responsible for greeting each customer/patient that walks into the vestibule. Is responsible for gathering all the pertinent information from that patient (name, DOB, reason for the visit) as well as ask the COVID screening questions. This position is also responsible for tracking the patient pick up schedule and notifying correct personnel for pick-ups they are not responsible for (CPAP/RT). For general DME, attendant follows protocol for patient pick-ups and returns, printing sales orders, providing product, obtaining signature, and updating sales order WIP (work in progress) in Brightree. Takes returned equipment back to the designated areas in the warehouse. Checks all patients in for appointments. This position will be responsible for answering all retail product questions and use the Brightree POS system to complete all retail sales.  

HME BILLING SUPERVISOR

The HME Billing Supervisor will be responsible for the daily operations of claims processing activities. Specific responsibilities include supervising a team of Claims Billing Representatives and Cash Posting Specialists, monitoring the billing activities, and supervising collection efforts. The manager will direct staff activities to ensure that goals and objectives are accomplished effectively, efficiently, and professionally, to the benefit of patients, employees, the insurance company, and the Company. In addition, this position will be responsible for staffing and providing support as business needs require. This position is a member of the Company management team and will have participation and influence in company-wide decision-making.

PATIENT ACCOUNT REPRESENTATIVE SUPERVISOR

The Patient Account Representative Supervisor will be responsible for the daily operations of claims processing activities. Specific responsibilities include supervising a team of Patient Reimbursement Coordinator, Patient Account Representatives, monitoring the billing activities and supervising collection efforts. The supervisor will direct staff activities to ensure that goals and objectives are accomplished effectively, efficiently and professionally, to the benefit of patients, employees, the insurance company, and the Company. In addition, this position will be responsible for staffing and providing support as business needs require. This position is a member of the Company management team and will have participation and influence in company-wide decision-making.

INSURANCE AUTHORIZATION COORDINATOR

Performs initial patient financial and insurance verification and follow-up. Serves as communication liaison between team members, third party payers, patients, and billing for all financial arrangements. Works closely with referral sources and patients regarding patient financial responsibilities.

BILLING REPRESENTATIVE

The Claims Billing Representative is responsible for the accurate and timely filing of claims to commercial, government and contracted payers for Home Health Agency services. The Claims Billing Representative works claim edits within Epic timely and accurately, ensuring correct filing and payment of insurance claims.
This position requires onsite training a minimum of 2 weeks before going remote.

CLAIMS BILLING REPRESENTATIVE

The Claims Billing Representative produces and submits claims to insurance companies, performs collection calls, answers patients’ billing questions, and ensures records are kept in accordance with policies and procedures.

PHARMACY TECHNICIAN

Assists the Pharmacy Operations Supervisor and pharmacists in the performance of technical duties involved in the day-to-day operations of the infusion pharmacy, as allowed by law and/or regulation.

PHLEBOTOMIST

The Phlebotomist performs standardized and specialized phlebotomy procedures on patients of all ages, utilizing proper patient identification and specimen labeling, proper use of isolation precautions, and proper specimen receiving and processing procedures. The Phlebotomist will also observe proper disposal of blood drawing equipment according to health and safety regulations. The Phlebotomist will maintain patient confidentiality at all times and will ensure the comfort and safety of patients. The Phlebotomist will communicate patient problems to the clinical staff, including clarification or orders and patient status. The Phlebotomist will work closely with management or lead staff to resolve problems.

The Phlebotomist works under the general supervision of their manager or supervisor and may assist in the training of students and less senior staff. Under supervision, the Phlebotomist is able to complete competency-based training checklists to maintain The Joint Commission, College of American Pathologists and Clinical Laboratory Improvement Amendments compliance. The Phlebotomist will maintain efficient and friendly customer service. Unusual circumstances or problems are referred to more senior staff. Organization skills and the ability to prioritize testing requests are essential to successful performance. Attention to detail and reliability are required to ensure proper collection of specimens to be used in the timely diagnosis and treatment of patients. Good communication skills are required during interaction with clinical staff and physicians.

DAN
HOME HEALTH RN
“Management is so approachable here. They’re right in the thick of the work with all of us and they want to know what they can do to support you. I haven’t felt that anywhere else.”
HANNAH
TRAINING, DEVELOPMENT, & REPORTING SPECIALIST
“You can be yourself here. They encourage you to be who you are as a person, and they understand they hired you as you.”
AMY
PATIENT REIMBURSEMENT COORDINATOR
“At UW Health Care Direct, if someone sees you doing what you need to do — what’s right for the patient — they’re not afraid to tell you that and reward you for it.”

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