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Employment Opportunities

At UW Health Care Direct, we offer competitive wages, flexible scheduling, a casual dress code, great benefits, and an outstanding team-oriented environment.

We also offer something intangible — something that might be even more important to you than what we’ve mentioned above. The ability to use your expertise in an environment that places the needs of the patient over the needs of an institution. The opportunity to use your expertise and resources to solve problems and get your patients the right care quickly. The chance to work for a growing company with a bright future.

If this sounds like an opportunity you’d like to be a part of, feel free to explore our open roles below. And, if you have any questions, don’t hesitate to contact us at caredirect@uwhealthcaredirect.com, and we’ll get back to you immediately!

NURSING POSITIONS

HOME HEALTH RN CASE MANAGER 0.8 – 1.0 FTE

This position is responsible for the management of a home health patient population and requires the use of advanced assessment, teaching, and decision-making skills. The nurse case manager functions with a high degree of independence, as well as collaborates with other disciplines to provide care. Recent, relevant experience in a Medicare-certified home health agency and experience using electronic medical records preferred. Knowledge regarding quality improvement and home health standards of care, the impact of acute and chronic illness on the lives of patients and families in the community preferred.

HOME HEALTH REVISIT/ADMIT RN 0.6 – 1.0 FTE or PER DIEM

This position is responsible for home health patient visits and admissions, and requires the use of advanced assessment, teaching, and decision-making skills. The visit/admit functions with a high degree of independence, as well as collaborates with other disciplines to provide care. Recent, relevant experience in a Medicare-certified home health agency and experience using electronic medical records preferred. Knowledge regarding quality improvement and home health standards of care, the impact of acute and chronic illness on the lives of patients and families in the community preferred.

ADDITIONAL NURSING POSITIONS

HOME-BASED HOSPITAL CARE NURSE MANAGER

The Home-Based Hospital Care Nurse Manager is responsible for the leadership of operational, financial, programmatic, and personnel activities for the UW Health Home-Based Hospital Care program. The position provides direction and leadership to ensure UW Health Care Direct meets the strategic and operational goals of the Home-Based Hospital Care program. This position has primary responsibility for designing, implementing, managing, and evaluating the UW Health Home-Based Hospital Care program and its interdisciplinary staff.

 

The manager is accountable for day-to-day operations, budgeting, financial management, and human resource management.  The incumbent is knowledgeable in evidence-based strategies to address the health of populations and to assess program outcomes, cost effectiveness, and patient/family satisfaction. This position utilizes problem solving techniques, process improvement, and team development to ensure high quality patient outcomes, an excellent patient experience, and caregiver satisfaction. This position will work closely with internal and external stakeholders including other UW Health and UW Health Care Direct departments and community partners.

NURSE INFORMATICS SPECIALIST

The Nurse Informatics Specialist is responsible for the assessment, planning, training, implementation, evaluation, and optimization of nursing informatics projects. This position serves as the primary interface between nursing, patient care services, and Information Services to ensure multi- and inter-disciplinary project coordination. This position troubleshoots and problem solves with IT analysts within the UW Health system and Epic to optimize Home Health Agency utilization of the existing software and to advocate for development of a better product by representing unique and specific home health agency needs.  The Nurse Information Specialist also participates in communications and project planning regarding system implementation and integration with other UW Health Care Direct initiatives. This person is knowledgeable about the home health nursing processes and nursing practice, relevant regulatory mandates, and principles of quality/safety improvement. The nursing informatics projects are planned and implemented using evidence-based practices for planning, understanding, guiding, and delivering responsible nursing care.  This position has an understanding and will support claims and reimbursement workflows.  They assist in the development of relevant policy and procedure and collaborates in development of appropriate agency goals. This position is within Information Services and works closely with the HHA Director. This position collaborates regularly with Home Health Agency staff.

HME LIAISON

The Home Medical Equipment Liaison acts as the Department’s primary care coordination contact for a set of referral sources. Connecting the needs of the referral sources, patients, and the organization’s documentation and delivery requirements, the Home Medical Equipment Liaison works to eliminate barriers in discharge processes, facilitate smooth and efficient admission to UWHCD services, and establish best in class performance on behalf of our partners and patients.

SYSTEMS REPORTING ANALYST

The Systems Reporting Analyst is responsible for coordinating and developing reports with precision for the Electronic Health Record (EHR) and other systems within the organization.  The role is responsible for the reporting and survey needs of the company and ensures that system updates, fixes, and reporting requests are completed in a timely fashion. The Systems Reporting Analyst will obtain pertinent data from all relevant departments and systems, compile and clean this information, proceed to analyze the data, and deliver the reports in a readable and meaningful format. The position coordinates with Information Services team members and operational team members for upgrades and system improvements. The position will support provisioning access to insurance portals and EHR systems in alignment with best practices and minimum access.   This is a role within Information Services and will work with the team to complete projects and organizational initiatives.

 

HOME HEALTH NURSE RESIDENT 1.0 FTE

Our Nurse Residency Program offers nursing graduates a 12 month program, designed to provide participants with clinical experience under the guidance of a qualified preceptor. Nurse Residents will enhance their skills through thoughtfully constructed courses, designed with a case study approach to learning. Completion of the program offers Nurse Residents the opportunity of a smooth transition into practice.  

HOME HEALTH LPN  .8 – 1.0 FTE

The Licensed Practical Nurse (LPN) functions as a team member in the home health setting under the general supervision of the registered nurse.  The LPN is able to perform basic nursing care, record the nursing care given, and report to the appropriate person changes in the condition of the patient.  In basic patient situations the LPN is also responsible to consult when the LPN knows or should know a delegated act may harm the patient. The LPN may serve under direct supervision of a registered nurse, physician, podiatrist, dentist or optometrist in complex patient situations.

ADDITIONAL HOME HEALTH CARE POSITIONS

PHYSICAL THERAPIST (1.0 FTE)

The Physical Therapist provides physical therapy services.  Patient/client evaluation, consultation, and treatment are conducted using broad guidelines, requiring a high degree of independence and innovation in decision-making.  Involving other health care team members is essential.  The Physical Therapist practices in collaboration with other members of the health care team and demonstrates respectful interactions with patients/clients, colleagues, and others.  Practice incorporates and emphasizes education to patients, clients, families, and others.  Therapy is provided to patients/clients in various age groups. Occasional work is required on weekends and holidays.

The Physical Therapist manages technical, environmental, and financial resources effectively.  The Physical Therapist also is involved in the supervision of clinical support staff.  Problems encountered are of a moderate level of difficulty and can usually be solved by referring to program resources, subject matter experts, and/or management.  General supervision and direction will be provided.  Consultation with other staff is expected regularly.

The Physical Therapist works with a wide variety of internal and external constituents, including (but are not limited to) team members, staff and physicians, patients, families, vendors, and insurance representatives.  As a requirement of the position, the Physical Therapist has regular access to and knowledge of the confidential medical history of patients/clients in their care.  Documentation is required and is in accordance with professional and regulatory guidelines.

CLINICAL SPEECH PATHOLOGIST

Under the direction of the Therapy Supervisor, the Clinical Speech Pathologist provides assessment and treatment of speech, language, swallowing, social pragmatics, and cognitive disorders for patients with illness or injury. Duties related to patient care include administration and interpretation of formalized and informal assessments, planning and developing treatment programs for patients, education of the patient, family members and staff, documentation of assessment findings, recommendations and treatment plans, reporting to other members of the patient care team, and providing clinical treatment. Patient/client assessment, consultation, and treatment are conducted using broad guidelines, requiring a high degree of independence and innovation in decision-making.

Involving other health care team members is essential. The Clinician practices in collaboration with other members of the health care team and demonstrates respectful interactions with patients/clients, colleagues, and others. Practice incorporates and emphasizes education to patients, clients, caregivers/families, and others. Occasional work may be required on weekends and holidays. The Clinician manages technical, environmental, and financial resources effectively. Problems encountered are of a moderate level of difficulty and can usually be solved by referring to program resources, subject matter experts, and/or management. General supervision and direction will be provided. Consultation with other staff is expected regularly. The clinician controls their own schedule and must problem solve how to meet patient care needs, and department, hospital, and professional standards regarding documentation of care.

The Clinician works with a wide variety of internal and external constituents, including (but are not limited to) team members, staff and physicians, patients, caregivers/families, vendors, and insurance representatives. As a requirement of the position, the Clinician has regular access to and knowledge of the confidential medical history of patients/clients in their care. Documentation is required and is in accordance with professional and regulatory guidelines.

HME EQUIPMENT REHAB SPECIALIST ATP

ARE YOU LOOKING TO MOVE UP IN YOUR HEALTHCARE CAREER? 

CONSIDER BECOMING A HOME MEDICAL EQUIPMENT REHABILITATION SPECIALIST- ATP

 

We are seeking eager healthcare workers, COTA, and PTAs who are interested in growing their career towards becoming an Assistive Technology Professional (ATP).  Training and certification costs will be covered by us and you will work alongside a certified ATP.   ATPs service patients through evaluation, selection, assembly and repair, and instruction on safe use of complex home medical equipment. Complex rehab equipment products and services include medically necessary, individually configured manual and power wheelchair systems, adaptive seating systems, alternative positioning systems, and activities of daily living assistive devices that require evaluation, fitting, configuration, adjustment, or programming. These products and services are designed to meet the specific and unique medical and functional needs of an individual with a primary diagnosis resulting from a congenital disorder, progressive or degenerative neuromuscular disease, or from an injury or trauma.

Becoming an ATP offers you the potential to earn great compensation and function with a large degree of independence. 

Contact us if you want to learn more.  We look forward to hearing from you!

The job works under the direction of the Senior Director of Home Medical Equipment but works with a large degree of independence. The HME Rehab Equipment Specialist ATP will help train non-ATP staff. They will also be part of the direct in-person equipment selection process for patients working with non-ATP staff as required by payer policies.

RESPIRATORY THERAPIST

The Home Medical Equipment Specialist – Respiratory Therapy is responsible for the verification of demographic and financial information from patients to ensure that reimbursement requirements are met. This job has the responsibility for the verification of patient eligibility for insurance benefits, including but not limited to, Medicare, Medical Assistance, and numerous third-party payers to assure adequate and timely reimbursement. This position is also responsible for the daily insurance verification, prior authorization, and correct posting of charges for respiratory home care, home medical equipment and supplies, and contract billing (via Sales Order creation) for his/her assigned caseload of patients. The HME Specialist – Respiratory Therapy represents UW Health Care Direct Home Care and Respiratory services to the public. This role has direct contact with our patients and provides professional and courteous service. The job works under the general supervision of the RT Supervisor of UW Health Care Direct Home Care but works with a large degree of independence.

HOME MEDICAL EQUIPMENT SPECIALIST – RESPIRATORY THERAPY

The Home Medical Equipment Specialist – Respiratory Therapy is responsible for the verification of demographic and financial information from patients to ensure that reimbursement requirements are met. This job has the responsibility for the verification of patient eligibility for insurance benefits, including but not limited to, Medicare, Medical Assistance, and numerous third-party payers to assure adequate and timely reimbursement. This position is also responsible for the daily insurance verification, prior authorization, and correct posting of charges for respiratory home care, home medical equipment and supplies, and contract billing (via Sales Order creation) for his/her assigned caseload of patients. The HME Specialist – Respiratory Therapy represents UW Health Care Direct Home Care and Respiratory services to the public. This role has direct contact with our patients and provides professional and courteous service. The job works under the general supervision of the RT Supervisor of UW Health Care Direct Home Care but works with a large degree of independence.

HOME MEDICAL EQUIPMENT INTAKE REPRESENTATIVE

  • Complete, accurate, and timely verification and entry of all patient demographics.
  • Obtain and review clinical documentation to ensure insurance guidelines are met for the equipment or supplies ordered.
  • Obtain purchase and initial rental prior authorizations.
  • Convey insurance benefits and out of pocket costs to the patient.
  • Complete accurate and timely sales order entry of the item(s) requested.
  • Responsible for answering incoming phone calls regarding a multitude of questions or concerns, working to establish a positive rapport and meet the needs of every caller.
  • Responsible to returning patient and provider phone calls, helping assist in getting the patient qualified for needed equipment.
  • Schedule appointments for setup and delivery or pickup of equipment.
  • Responsible for timely follow up of all tasks, this will include a variety of sales order related issues, CMNs, prior authorizations, patient questions, etc. 
  • Manage inbound faxes/referrals, including the UW In Basket and email.
  • Other duties as assigned.

HOME MEDICAL EQUIPMENT DRIVER

The Home Medical Equipment (HME) Driver provides home care service deliveries, equipment repair, and maintenance. A basic understanding and working knowledge of home care medical equipment preferred. Frequent patient/client interactions such as patient education and equipment set-up require good interpersonal communication skills. The HME Driver works under the limited supervision of the Warehouse Operations Manager.

ADDITIONAL POSITIONS

HR GENERALIST

This position is responsible for performing the functional duties of HR on a professional level in a healthcare setting.  This position works closely with management to carry out responsibilities in the following functional areas: benefits administration, recruitment, selection, onboarding, employee relations, training, and compliance. This position may handle special projects and some travel will be expected.  

CLAIMS BILLING REPRESENTATIVE

The Claims Billing Representative produces and submits claims to insurance companies, performs collection calls, answers patients’ billing questions, and ensures records are kept in accordance with policies and procedures.

PHARMACY TECHNICIAN

The pharmacy technician provides an essential role in home infusion therapy with the sterile compounding of infusion medications. Primary job responsibility is the sterile compounding with additional responsibilities including stocking of drug and supplies and prescription order component picking for compounding preparation. Technicians compound in spacious USP <797> and <800> compliant cleanroom suites utilizing workflow management software. Prior pharmacy technician experience preferred; however, new technicians will be trained in fundamentals of sterile compounding, pharmacy calculations, and medication safety measures. Applicants who are highly detail-oriented, can prioritize workload needs, have the ability to work both independently and supporting team members, and have established strong basic math skills will find success in our busy pharmacy environment. Technicians will be rewarded and recognized for performance in an environment that challenges you and gives you clear direction on what it takes to succeed in your role. There is additional potential for growth and expansion of technician responsibilities. There is no direct patient care of insurance processing with this position. Monday through Friday day shifts with participation in evening and weekend on-call required. This position report to the pharmacy supervisor.

PHLEBOTOMIST

The Phlebotomist performs standardized and specialized phlebotomy procedures on patients of all ages, utilizing proper patient identification and specimen labeling, proper use of isolation precautions, and proper specimen receiving and processing procedures. The Phlebotomist will also observe proper disposal of blood drawing equipment according to health and safety regulations. The Phlebotomist will maintain patient confidentiality at all times and will ensure the comfort and safety of patients. The Phlebotomist will communicate patient problems to the clinical staff, including clarification or orders and patient status. The Phlebotomist will work closely with management or lead staff to resolve problems.

The Phlebotomist works under the general supervision of their manager or supervisor and may assist in the training of students and less senior staff. Under supervision, the Phlebotomist is able to complete competency-based training checklists to maintain The Joint Commission, College of American Pathologists and Clinical Laboratory Improvement Amendments compliance. The Phlebotomist will maintain efficient and friendly customer service. Unusual circumstances or problems are referred to more senior staff. Organization skills and the ability to prioritize testing requests are essential to successful performance. Attention to detail and reliability are required to ensure proper collection of specimens to be used in the timely diagnosis and treatment of patients. Good communication skills are required during interaction with clinical staff and physicians.

DAN
HOME HEALTH RN
“Management is so approachable here. They’re right in the thick of the work with all of us and they want to know what they can do to support you. I haven’t felt that anywhere else.”
HANNAH
TRAINING, DEVELOPMENT, & REPORTING SPECIALIST
“You can be yourself here. They encourage you to be who you are as a person, and they understand they hired you as you.”
AMY
PATIENT REIMBURSEMENT COORDINATOR
“At UW Health Care Direct, if someone sees you doing what you need to do — what’s right for the patient — they’re not afraid to tell you that and reward you for it.”

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